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Resolving Microsoft AADSTS50105 Error

If you see the error "Your Administrator has configured the application to block users unless they are specifically granted ('assigned') access" when accessing Digital Theatre+, it means there is a permissions issue with Microsoft Entra SSO Setup

What does this error mean?

This error is generated by Microsoft when an administrator has configured the Digital Theatre+ application to require explicit user assignment. The signed-in user is blocked because they are not a direct member of a group with access, or have not had access directly assigned by an administrator in Azure/Entra. This must be resolved by your school's IT team.

Microsoft Error

What should you do?

This issue cannot be resolved by Digital Theatre+ and must be addressed by your school's IT team.

Information for your IT team

  • Error Message:

    • "AADSTS50105: Your Administrator has configured the application to block users unless they are specifically granted ('assigned') access to the application. The signed-in user is blocked because they are not a direct member of a group with access nor had access directly assigned by an administrator. Please contact your administrator to assign access to the application."

  • Suggested Actions:

    1. Check User Permissions:
      • Ensure that the user has been assigned access to the Digital Theatre+ application in Azure/Entra.
    2. Group Membership:
      • Verify that the user is a member of a group that has access to Digital Theatre+.
    3. Direct Access Assignment:
      • If group membership is not feasible, assign access to the user directly within the Azure/Entra portal.

How does the IT team grant access?

  1. Navigate to Microsoft Admin Center:

    • Go to the Admin  portal and select Identity.

  2. Access Enterprise Applications:

    • Select Applications and then Enterprise applications and then find Digital Theatre+ in the list.

  3. Assign Users and Groups:

    • Under Manage, select Users and groups.
    • Click Add user/group, then select the users or groups that need access.

  4. Review and Save:

    • Confirm the users or groups added and save the changes.

Need further assistance?

If your IT team requires further guidance, refer to Microsoft's documentation on assigning users and groups to an application in Microsoft Entra ID, or contact Microsoft Support directly. For any questions about Digital Theatre+ configuration or SSO setup, please reach out to the Digital Theatre+ support team.