Pages are not displaying content

This article assists you in resolving an issue where, when accessing a specific piece of content, only the header and footer of the page are shown.

Issue description

If you find that pages for content look like this:

And the homepage looks like this (specifically the absence of a background image behind 'Start searching Digital Theatre+'.

Resolution

This issue occurs when your browser is unable to connect to the following domains:

• https://cdn.contentful.com
• https://graphql.contentful.com

It is likely that either your browser, computer or network has been configured in a way that denies access to these domains.

Speak to your IT team and/or network administrator to ensure these domains, and the others that need to be permitted are allowed.