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Pages are not displaying content

This article assists you in resolving an issue where, when accessing a specific piece of content, only the header and footer of the page are shown.

Why do content pages appear broken or missing images on Digital Theatre+?

If you find that pages for content look like this:

Example of a content page affected by missing Contentful data

And the homepage looks like this (specifically the absence of a background image behind 'Start searching Digital Theatre+'.

Example of a homepage affected by a missing background image

How do I fix broken content pages on Digital Theatre+?

Please contact your IT team or network administrator and ask them to allow the following domains, along with all other required domains. Your browser, computer, or network has been configured in a way that blocks these addresses.

  • https://cdn.contentful.com
  • https://graphql.contentful.com